Flexible on-site support to suit your schedule
Reliability and continuity of your IT and internet systems are essential for both large and small companies. Terra’s outsourced engineers guarantee in-house support of your systems and coordination with your international IT centers with flexible schedules to suit any organization.
Reliability and continuity of your IT and internet systems are essential for both large and small companies. Terra’s outsourced engineers guarantee in-house support of your systems and coordination with your international IT centers with flexible schedules to suit any organization.
IT systems are as important to smaller companies as they are to global enterprises - we understand that. However. the skills, services and solutions which larger organizations IT operations take for granted have typically been beyond the reach of the SME.
Terra Proxyma bridges the gap and delivers enterprise-class solutions and service to the global giant through to the small office. Whatever your support requirements, Terra Proxyma is available 24/7* to support your whole IT infrastructure or simply specific elements of it.
IT departments often need support and backup on a specific area of their operation or systems. Many factors come into play, such as lack of resource, lack of experience in a new technology or simply a lack of time. Terra Proxyma excels when helping IT functions in an organization. We can tailor our services and support to meet your requirements exactly, whether from simply operating a help-desk system or a support overflow resource through to working on infrastructure projects in partnership.
The Terra Proxyma support experience is tailored to fit your exact requirements. We work with you to discuss your requirements, perform a detailed audit and then build a package to fit your operations, systems and budget.
Terra Proxyma's consultants, engineers and project managers have the answers you require to virtually any IT or business-related issue. We can work from a distance, such as simply monitoring your internal and external systems, with no dialogue, or we can work with you daily, as an extension to your internal team.
Terra Proxyma's employees are encouraged to bring up the skill and experience level of their customers, when required. This helps not only the customer and its employees, but it also helps to develop and seal the experience of the Terra Proxyma consultant or engineer - through knowledge transfer.
For more information, contact us.